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98% of NSW businesses are small businesses
100% of our business is to support them
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Making a big impact for small business
Our programs deliver real results
Need to lodge a cash bond for a retail property?
Our team make it easy
If you’re a small business in NSW, the NSW Small Business Commissioner is your biggest ally. As an independent voice, the Commissioner is a passionate supporter and advocate of small businesses while striving to resolve any issues impacting on their day-to-day operation.
If your business has a problem, we want to help. Whether it’s speaking up for your business at the highest levels, or working to influence and change government policy, we can help you identify opportunities and overcome obstacles.
We pride ourselves on our independence. As an impartial mediator we can help to even the playing field should conflict arise with government agencies, local Councils or other businesses.
Our team manages the Retail Security Bond Scheme in NSW, which means if you have a cash bond for your retail shop, you’ll need to lodge it with us.
We’re here to help.
Get in touch with our team.
If you’re a small business looking for help, an enterprise looking to grow, or a local Council, we’re here for you.
Need business advice?
If you’re a small business in need, we can give you advice and support.
Looking for help?
Need information on running a business? We’ve got you covered.
Advice for Councils
We support Councils to grow their local economies.
Making a difference in NSW
Douglas, Mediation Services customer
"I have been dealing with a gentleman who has been wonderful to deal with, very knowledgeable and helped our office through a stressful situation."
Greta, Mediation Services customer
"Staff were quickly able to investigate the issue and provided a prompt and accurate response."
Hamish, Mediation Services customer
"I was very impressed with the prompt response to resolve my issue."