Resources

Useful Business Sites

  • Financial Ombudsman Service

    An independent, neutral representative for when you have a dispute over a financial product or service.

  • Fair Trading NSW

    Promotes a fair marketplace by administering licences and regulations for businesses, and helps you understand your rights and responsibilities to your customers.

  • Food Authority NSW

    Provides information about regulations affecting the safe production, storage, transport and preparation of food.

View all sites

FAQs

  • How does the Commissioner make a difference to my business?

    For the first time small businesses in NSW have a dedicated Commissioner to represent them.

    The Office of the NSW Small Business Commissioner's role is to:

    • Represent small businesses within government and to help resolve issues at the earliest possible opportunity
    • Help close information gaps and stand up for businesses where there is systemic unfair treatment of a group
    • Help small businesses to navigate government
    • Work with government agencies to help them better engage with small businesses

    To achieve these goals, we offer a number of services. These include:

    If you need help with a dispute or would like to make us aware of an issue you are experiencing with government, contact the Office on 1300 795 534 or email us at we.assist@smallbusiness.nsw.gov.au

  • Tendering for state government contracts is too complicated and takes too long for small business - what are you doing about that?

    We are working with government agencies to try to improve opportunities for small business to work with government.

    If you would like to raise any issues about the NSW Government procurement process, we want to hear from you. Please call us on 1300 795 534 or email us at we.assist@smallbusiness.nsw.gov.au

  • I'm thinking about starting a small business. Where do I start?

    Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start or grow your small business.

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