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  • Application for mediation of a small business dispute (18 Jan 2017 | 56 KB)

    PDF VERSION - Application for mediation of a small business dispute is to be used for any other dispute, and is primarily aimed at business-to-business contract disputes. Please submit with a copy of the contract involved. This form can also be used for any other kind of dispute.

  • Application for mediation of a lease or bond dispute (18 Jan 2017 | 75 KB)

    WORD VERSION - Application for mediation of a lease or bond dispute is to be used for any dispute about the retail lease or bond. This form requires the details of both parties and details of the complaint. It must be submitted with all relevant documentation.

  • Application for mediation of a small business dispute (18 Jan 2017 | 74 KB)

    WORD VERSION - Application for mediation of a small business dispute is to be used for any other dispute, and is primarily aimed at business-to-business contract disputes. Please submit with a copy of the contract involved. This form can also be used for any other kind of dispute.

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Useful Business Sites

  • Financial Ombudsman Service

    An independent, neutral representative for when you have a dispute over a financial product or service.

  • Fair Trading NSW

    Promotes a fair marketplace by administering licences and regulations for businesses, and helps you understand your rights and responsibilities to your customers.

  • Food Authority NSW

    Provides information about regulations affecting the safe production, storage, transport and preparation of food.

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FAQs

  • Can you help me?

    We will do what we can for every small business. We don't define "small business" because we'd never want to exclude a small business needing help because it fell just outside a standard definition.

    Please call us on 1300 795 534 or email us at we.assist@smallbusiness.nsw.gov.au to discuss your situation and what we might be able to do.

  • I'm thinking about starting a small business. Where do I start?

    The best place to start any business is with proper planning and the right business, financial and legal advice.

    The Department of Industry's Business Connect program will connect you with an experienced business advisor who will give you personalised guidance face-to-face. You’ll get vital advice and key business skills at the most crucial time. The business guidance is extremely affordable thanks to a NSW Government subsidy. And it’s available in your local area (just put your postcode into the 'Find an advisor' tool ).

    You should consider seeing a solicitor and accountant to make sure your business is properly setup to meet its legal and financial obligations.

    Getting good advice early could save you serious expense and time down the track.

  • Before you enter into a contract

    Call our Dispute Resolution Unit on 1300 795 534 for free confidential assistance before signing important contracts.

    Entering into a contract is a serious decision and it is important to seek advice from various sources. If you agree to personally guarantee the business your personal assets are at risk if you want to break the contract.

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