About Us


The Small Business Commission is an independent authority which:

  • Provides a central point of contact for small businesses to make complaints about their commercial dealings with other businesses and their dealings with government agencies,
  • Facilitates the resolution of disputes involving small businesses through mediation and other appropriate forms of alternative dispute resolution,
  • Encourages government agencies and larger businesses to enter into productive working relationships with small businesses,
  • Supports the fair treatment of small businesses,

 As an advocate for the interests of small businesses the Commission operates a subsidised mediation service to help businesses resolve disputes quickly and efficiently.

The Commissioner works with government, industry groups and other stakeholders to reduce red tape and make it easier for small businesses to operate. 

Any small business can also contact the Commission for information or assistance, especially if they have been unable to get what they need elsewhere.