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What we do

If you’re a small business in NSW, we’re your biggest ally. Through advocacy and mediation we help resolve issues impacting your business.

We’re independent, and we’re proud of it. We have the skills and capability to act as a referee and a mediator, to help ensure small businesses are heard and treated fairly should conflict arise.

Whether it’s a disagreement over a contract, or a dispute over a commercial lease, anyone who’s been involved in a dispute will tell you they’re frustrating and costly in terms of time and money. It’s almost always in everyone's best interests to find a solution as early as possible. Early action keeps down the cost and stress, reduces the likelihood of eroding relationships, and avoids litigation. 

Our mediation service is cost effective and closely managed in a neutral and confidential manner.  Our team can assist at any stage of a dispute, helping those involved to address key issues and find solutions. Whether the dispute is between businesses or business and government, we can help.

The Mediation Services team was named Australian Disputes Centre’s Alternative Dispute Resolution Practice Group of the Year 2019.


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