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Measuring the confidence and performance of small businesses across NSW

Each month the Commission conducts surveys to measure the confidence and performance of small businesses across NSW.

The surveys track business challenges, performance, confidence, expectations, and awareness of government support.


Small Business Survey

May 2022


Business confidence

Business Confidence


45% of businesses are confident about their business prospects, up from 41% in March 2022.

Future revenue

Future Revenue


21% expect their revenue to increase over the next 3 months.

Icon of female person talking

Working from Home


71% of businesses had a percentage of their staff work from home on a regular basis.

Overall Impact of Coronavirus

Strategies for Current Business Landscape


44% of businesses are likely to try and reduce costs, followed by delaying or reducing CAPEX (23%) and holding wages steady (22%).

Businesses reliant on visitors and foot traffic 

Businesses Reliant on Visitors 


Tourism-based businesses are the least confident about their business prospects.

Business confidence by locality

Business Confidence by Locality


Regional businesses are more optimistic about their prospects (49%) than businesses in Greater Sydney (42%).