Support for small business owners affected by bushfires
Updated 25 February 2020
The 2019/2020 bushfires have had a devastating impact on communities around NSW and we can only imagine the stress and strain small business owners must be feeling.
There are support services available for small business owners who have suffered direct damage to their assets or loss of income as a result of the bushfires.
The Service NSW Business Concierge service can help you identify what support is available to you. For more information, visit the website.
Service NSW is working in collaboration with federal, state and local government to bring together all the support and services available to help small businesses get back on their feet.
You can request a call from the Business Concierge who will discuss your options based on your circumstances and assist you in completing any financial relief application forms.
A free mobile advisory service is available to small businesses through Business Connect. An advisor can meet you at a convenient place and discuss your business needs. Advice is offered about managing cash flow, planning the next steps, accessing financial support schemes and connecting to additional support. A trusted local business advisor can meet you at your business premises or another convenient location.
To book a session with your local advisor, visit the website or call 1300 134 359.
Local information sessions for small businesses
Small businesses affected by the bushfires in regional NSW are invited to attend this information session brought to you as part of the NSW Government Bushfire Regional Roadshow.
Government agencies will come together to share information on support available such as eligibility criteria for grants, and disaster assistance for affected businesses.
For more information or to register for an event, visit the website.
Getting your voice heard
The Small Business Commissioner’s role is to advocate for small business and speak up you at the highest levels. If you’re facing obstacles such as unfair treatment, red tape or issues with insurance or telecommunication providers we can help. Contact our team.
Small Business Recovery Toolkit
The NSW Small Business Commission has developed resources to help small business owners recover from disasters, including:
Access a confidential and free dispute resolution service which helps small businesses needing assistance to work through problems with other businesses or government. We help parties talk about their problems and work towards a solution through negotiation and communication. We can also assist small businesses with issues in relation to insurance and regulatory concerns. Find out more.
Mental health support
The following are free services available 24 hours a day, seven days a week:
- Lifeline Bushfire Support - 13 43 57
- Mental Health Line – 1800 011 511
- Mensline - 1300 789 978
- Kids Helpline - 1800 55 1800
- Beyondblue - 1300 22 4636
If you or someone you know is in immediate danger call 000.