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What is mediation and how much does it cost?


If you’re in a dispute and it’s not something you can continue to live with, then mediation is a very useful next step.

Mediation is a form of alternative dispute resolution is in which parties try to resolve the dispute without a trial. It involves holding a meeting chaired by an independent mediator who helps the parties find a mutually agreeable outcome or settlement to the dispute. It is the standard way to begin any sort of civil or commercial type of legal process.

Mediation is a cost-effective and quick way to start the process, and in the case of retail lease disputes, is mandatory under the Retail Leases Act 1994.

Even if not mandatory, mediation is as sensible approach to dispute resolution and could save you money in the long run when compared to going to court.

As a first step to resolving a dispute, you should try to negotiate something with the other party. This can however be difficult if communication is not effective – they might not be listening to you, and there’s a fair chance you are not hearing them properly either.

Filing in court is always an option, but this can take a lot of time and money and should be a last solution.


Our Mediation Services

The cost of the mediator is shared equally between the parties. The cost is $608 (including GST) each for a four hour mediation.

Many parties are legally represented, but you don’t have to be. You don’t pay anything for filing, case management, room hire, and we normally have light refreshments available, wherever you are in NSW.

You will need to cover your own legal costs and travelling costs, but we will try to hold the mediation as close as possible to the property, or the most convenient location for all parties by agreement.

If you’d like to start the mediation process, get in touch with our team. We will need your details, the contact details of the other party and the background of the dispute. We recommend you include the lease, disclosure statement, and any other relevant and recent correspondence there may be. You’ll need to authorize us to contact the other party.

We take care of everything from that point, including organising a day that suits all attendees, and booking the mediation.

If you’d like to organise a mediation or you have further questions, contact us or complete the mediation application form.