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Tenants and landlords

Issues around ‘Retail Tenancy’ are managed by the NSW Small Business Commission's Mediation Services team.

Whether it’s a dispute about retail or commercial leasing, business to business, or business to government leasing, if it’s small business related, our team can provide information and strategic advice.

We recognise that entering into a lease is a huge commitment, as they’re legally enforceable contracts. While most run for 5 years, some may stretch up to 25 years.

As with any business deal, things don’t always go to plan. If you’re in difficulty or you feel like you’re not being treated fairly, we want to help.

For tenants and landlords alike, your rights and responsibilities are laid out in the Retail Leases Act 1994. Below is a list of documents that help explain the details.